Dunkin' - Feedback

I placed an order through the app for a croissant, egg, and cheese sandwich along with a blueberry iced coffee. Unfortunately, the croissant was burnt, stale, a...

I have lactose intolerance, so I ordered an oat milk latte, but they prepared it with regular milk instead.

The cashier assisted me in ordering a medium latte, which cost around $9 including tax. It’s pricier than Starbucks. Unfortunately, the latte was overly sweet,...

I ordered an ice coffee with oat milk and they told me they did not have oat milk so they used cream. I clearly told them I could not drink dairy because I’m la...

Not only were they rude and have poor customer service etiquette, they charged me two times for an order.

The sandwiches are consistently burnt. I would rate this place zero stars if I could. It seems that the issue doesn't occur when the college students are on shi...

Andy was excellent as a cashier. He was very patient and kind while I was placing my order. We definitely need more employees like him!

Sam is an exceptional cashier! She personally served me my coffee and food with a beautiful smile. Thank you, Sam—you’re a gem! We definitely need more people l...

The quality of the coffee you get depends on the mood of the workers on that day. I once got one of the best lattes I've had, but last week I got literal iced m...

I just got a matcha from this location and barely any of the matcha powder was even mixed into the drink. i was one of 2 customers so the excuse that they?re bu...

The cashier I spoke with was incredibly friendly and demonstrated excellent customer service skills. She consulted with her supervisor about the possibility of...

This Dunkin’ is located on campus, and it was my first time visiting. It wasn't too busy, but there was a steady stream of customers coming in and out, plus the...