Matthew Flinders Hotel - Chadstone

I went to the restaurant on a Wednesday night for a sports trivia night and was pleasantly surprised to find a $15 parma special. They also had a good selection of beers on tap.

Though I don't often visit this pub as it is not in my usual area, I have to say one thing about it...

This pub offers a $15 Parma night, steak night, and all the traditional pub fare you would expect. The food is tasty and the prices are reasonable.

Meals were ok but very poor service. I ordered a meal and when it came out it had different sides than what i ordered. I advised them of this but they said bad luck we do dont change it because it is from the specials,...even though i specifically asked about it when i ordered! No receipt provided when i ordered, then of the meals was not delivered, when we went up they said it was never ordered, altough it definitely was. Service all round was poor, slow and very unprofessional. Dissapointing.

If it wasn’t for the actions of two of their fantastic staff members the review would be a completely different story! We arrived after phoning ahead a few days prior telling the hotel we would be arriving early hours of the morning and was told...to retrieve the key from the pokie room. We arrived at and was told no one had left the key out for us. Jeremy behind the bar went above and beyond and phoned his fellow staff member Matt who literally came from home at to let us into our room! The room was nice and clean. The next day I went over to the reception to tell them what we went through and the old lady didn’t care and said she knew nothing of it.....rude! The rest of our stay was flawless loved the hotel and the location. Thank you to Matt and Jeremy for going above and beyond you are gems, because of you both we will stay again!