Tilbagemelding
Bidrage med feedbackThe place is great, all the food we tried was delicious and the menu made us want to get every single thing to try it. The food came as advertised looking great in the photos on the menu, as well as in real life. The drinks were great too and everything is very reasonably priced. Julio speaks great language, he and Lazzaro served us well.
The 3 stars is for their billing practice. Let me say we’ve come to Chacala 3 times over a number of years and always enjoyed this place. I will always give them 5 stars for their jalapeño margaritas. They are spicy as I always want them to be. Tonight we had dinner and the pulpo al ajillo was excellent. 4 stars for that. It was the after dinner that was a big problem. We got the bill and it included a 15% tip. I’ve been in Mexico City for a week and 5 days in Chacala and never saw a tip included. I was always given a choice. I went to pay intending to give a tip of my choice, but the grumpy lady processed the card with the tip and an additional charge for the use of a card. No warning. I made a stink and she ended up removing the tip only after we asked the server. I ended up tipping the server because he didn’t deserve being punished. Just know if you use a card, you will be charged a 15% tip and an additional 3% card surcharge, without any warning.