Byrgyr - Ceredigion

I made a reservation for a table for 4 people tonight at 6pm while visiting my mom. I received confirmation that my booking was accepted, but when we arrived at the restaurant, we found it closed and in darkness. There was no explanation on the door as to why it was closed. Unfortunately, this experience has deterred me from returning. If the restaurant is closed, they should inform customers and stop accepting bookings. It is frustrating to arrive at a place that the website claims is open, only to find it closed. This is not good business practice.

I had reserved a table for 3 people after having a good experience on a previous visit. I received a confirmation email with a 15-minute window to keep our reservation, but when we arrived, the restaurant was closed. We had booked for 7pm on a Sunday when many other restaurants were closed as well. We wasted 30 minutes walking around trying to find another place to eat. This really ruined our evening and I would hesitate to book again as it seems the online service does not match the actual opening hours.

We popped in just for a quick bite for lunch, we didn’t expect it to be so nice! Me my boyfriend both had the Cheese Burger and it was, without doubt, the nicest burger we’ve both ever had! The meat was so tasty, tender, and juicy! It was so good, we had to go in and thank the owners (which I’ve never gone before). Definitely recommend!

I took a chance, threw caution to the wind, ay caramba I was in for a surprise. I decided to go for the famous Ceredigion burger. My taste buds were in for a shock. They were performing dance moves like they thought it was 1999 again. Juicy, delicious.. MAMA MIA it was good. The service was exquisite, i felt like the true lord of Byrgyr.

This should have been a straightforward order for 1 but ended up anything but. I was shown to my seat but had to ask for a menu when nothing came. The waitress asked if I 'd like a drink before food and I replied that as I hadn 't seen what was on offer I couldn 't. I ordered a bottle of ale that came at the overly warm room temperature having been asked if I 'd like ice with it! It would have been nice to have been offered a chilled option rather than warm or with ice. I ordered my meal, a burger with no coleslaw and an onion ring starter to come with the main meal. The burger arrived with no onion rings but I thought they would follow but they didn 't. The burger came with coleslaw having been ordered without and the chips were bone dry, Terrible things that need covering in ketchup to make edible. If I 'd known I wouldn 't have bothered scraping coleslaw from several of them. The one positive was the excellent burger so it 's not all bad, the main thing was good, it was the rest that let it down. On being given the bill it included the onion rings that I didn 't receive so I had to correct that. The receipt showed 'no coleslaw ' next to the burger so the waitress didn 't forget to tell the kitchen that, it was simply ignored. The 2 waitresses seemed overworked and rushing looking at slips off paper all over their work area. A bit of organisation by management would go along way to helping them there. It 's not all badi f the main thing, the burger, was good. A bit of attention to detail and actually serving what was ordered would go a long way to making his a decent place.