Beans Brews Coffeehouse - Centerville

Staff is friendly. Coffee is mediocre and always overly sweet. Tried their chai today and asked for an added shot of espresso. Got an Oregon chai with no espresso. In the girls defense, she gave me the option of their house chai , but she said it?s sweeter than what people are used to, so I opted for the second option. Just bummed I didn?t get my espresso shot and paid $7 for something I have at home. This is the 5th time I?ve gone. All 5 times my order is wrong and lacks all around. But they are very friendly and nice.

The coffee is good because well it?s B&B the customer service here well? that?s what deserves the 2 stars. I walked into this b&b and the employees didn?t even say good morning or even a hello. The two employees that weren?t new seemed like it was an inconvenience that the new employee was asking them questions. It seems like they need a good manager to help train their employees instead of feeding them to the wolves. I mean the girl literally asked them a question and they ignored her?. I could feel my blood pressure rising being in the building.

So bummed. Always been a beans and brews fan. I hardly ever treat myself to coffee out because it?s so expensive. I finally decided to today and wish I hadn?t. Ordered an iced mocha, tasted like water down milk : the person at the window was really nice but the coffee wasn?t good, especially for what was paid. So bummed out.

I've tried to order from this place twice now. The first time they claimed their oven was broken and I wasn't able to get any of the food that I ordered. So basically I tipped someone very nicely for delivering coffee. The second time it took them over 30 minutes to prepare the food. When the food arrived it was not even cooked and the coffee was ice cold. My grilled cheese sandwich came with two ungrilled slices of bread and cheese in the middle. Basically they trying to charge me for having to prepare food myself. Avoid this place because they do not care about quality or their customer's experience.

I love this place!! My favorite go-to's are the Mr. B's freeze and Avocado Toast, and I can even get a pupaccino for my Dog!! The staff is always so friendly and the service is fast!