Tilbagemelding
Bidrage med feedbackOrdered pizza online because the lobby was closed. It cost $73. Next day I was told had I used the app it would’ve been $28. Closing the lobby is dumb and after I ordered food incorrectly- I couldn’t fix it because it had already taken my payment.I also do not like tipping before hand
I called for a hour straight, no answer, I ordered online at about 11:40 after trying to call in because I was trying to communicate I wanted sauce on the side and double baked wings and you can't do that online and they cancelled my order. No notification. Terrible experience, highly not recommended. Now I'm hungry, no food and wasted time and energy calling in and being on hold .
There’s a reason why you have 3 stars after what we dealt with tonight with a late delivery, cold pizza and then the manager, who said his name was Mark, literally told my husband that it wasn’t his problem that the pizza was late, he had lots of deliveries AND that it was dominos corporates problem that they told us our pizza was out for delivery. We watched the driver drive right by our house on the tracker and then turn around and go all the way to county line and then back behind Pindustry and then back to our house which meant our pizza was 40 mins late. How embarrassing to the owner of this location. We asked Mark his last name and the owners name and he wouldn’t tell my husband. It’s easy to figure out, but that guy who he talked to at 10:16 Mark (easy to figure out who was working) should not be a manager let alone a. employee!
Horrible customer service. Ordered through the app like we always do to be delivered to the address he have had saved in the app for three years. For some reason this time they took our order to the wrong address. Called them to find out why it wasn't delivered and confirmed the correct address with them. That person apologized and said it was their error and they said they would resend. Over an hour later still no pizza. Called back again. After confirming the correct address again they had delivered the second order to the same wrong address. They then blamed us for giving them the wrong address even though we had documentation of the original order AND had confirmed it when we called back. Person on the phone then told us we needed to calm down a deal with the fact that it was our fault. Had to argue with them about getting a refund.
Took the driver 36 minutes to get to my house from 0.3 miles away. Food was ice cold. He had a very bad attitude and peeled out all the down the street and half way up the next street. I'll post pictures tomorrow after the sun comes up. Nobody at the store answers the phone. STAY AWAY! You don't want these guys in your neighborhood.