Tortilla Fresca - Cedar Park

Food was very marginal to be a Bobby Cox restaurant he would not be pleased with the quality of food we were served. Taco Villa restaurant are twice as good as this place I will not return there period bland taste Queso was cold very disappointing experience.

We've been going to Rosa's on 1431 since it opened. It used to represent a great value but those days have gone and their price hikes started BEFORE Covid. Besides, the really high prices now, one thing that they've always been bad at is getting drive through orders right. I would say at least 1 in 3 times we go, they will short us something. It's hard to go through every item when we get multiple bags in the car before we leave the window. Last week, they handed us the bag and we knew it was missing a lot. So we looked through it quickly and saw one complete dinner was missing as well as all the ala carte burritos and tameles we ordered. So we told the person at the window. He checked the receipt and said sorry, hold on. So after a couple of minutes he came back with the missing dinner and said sorry again, have a good night. We opened the bag and saw the dinner, then had to tell the person we were still missing several things. So he went back, had them make the missing items as well. Other times, I have asked several times when they go to hand me my orders, to please verify that everything was in there. Most times when I do this the person at the window gets visibly annoyed and sort of goes through the items to verify. So bottom line is we do not go there nearly as often as we used to.

The customer service is awful. I called in an order for pickup. The guy who answered the phone took my order and then told me that he was not going to put my order in. He stated the drive-through was not busy and to place my order there when I arrived. What kind of service is that? He refused to put my order in because the drive-through was not busy. He then offended me by saying, Do you understand? This is totally unacceptable.

We had the Beef Carbon Plate qnd the Chicken Fajita Plate. This is served cafeteria style but orders are processed quickly. Lots of salsa and pico de ggallo available in varying degrees of spiciness.

I like Rosa's. Their variety and flavor are good. Their speed of service is fantastic! But with that said, the other day when I went, I ordered 3 meal plates. It wasn't Tuesday, so I paid full price. There was a total to 3 tablespoons of meat in 9, yes 9, tacos. I'm exaggerating in 3 tablespoons because some of the measuring also included a bit of tomato and onion which took up a little space, so meat was not quite 3 tablespoons in 9 tacos.