Cazenovia Bagel Co.

The service was terrible. the bagels are hard and uncooked. I had Aldi Bagels who tasted better. 2/10 would not recommend. Actually, just go to Brueggers his cheaper and much better.

Employees could be a lot friendlier/upbeat and when I order food a certain way, it would be nice if they actually did what I requested. Food's ok, Great location with easy parking which I like. Always clean inside and quiet except for occasional odd music. Bagels are good but small, cream cheese is fresh. Wish there were more coffee options. The one time I ordered bacon and asked for it crispy it was all grease and grizzle so I don't order it anymore. Prices are reasonable and I like that a lot of the food is sourced locally.

5 out of 5 !!! The French toast bagel lord have mercy was so good . I?m not a veggie guy but I got this veggie cream cheese and it?s bomb ?

45 minute wait for 2 bagels. 3 staff on that seem to not know what they are doing. While waiting 2 online order customers came in and there orders did not go through and 1 was double charged. The staff told him a manager was not on and she didn't have time to look at it. Will not be returning due to the rudeness and unprofessionalism of the staff.

We walked in and there was only one other customer, but it took 5 minutes for someone to take our order. We got three bagels with cream cheese and it took over 10 minutes for the our order to be made. Our plain bagels with cream cheese tasted like onion, and other spices. The must use the same knives for everything and not wash them. Really disappointed :