Mrs Fields Cookies - Castle Hill

We frequently visit this place for a cup of tea or coffee and a biscuit. The staff is always friendly and now recognizes our preferences. The biscuits are fresh and tasty, and they also offer sandwiches. It's a convenient spot for a quick cup of tea with welcoming staff.

Used an entertainment voucher for a toastie Delicious chicken, tomato, cheese, lettuce, mayo and onions toastie The chocolate milkshake was large and cold Quick friendly service too

I have only tried the takeaway coffee here, but after several attempts, I have decided to find a different place. I always request my coffee extra hot, but it consistently comes out lukewarm. I'm sorry, but I've exhausted my chances with this restaurant.

The coffee is good, but the service is lacking and they could definitely use more tables and comfortable seats.

I ask the lady to make my chai strong she she said do you want it 50cents extra and will get extra strong chai. So rude the customer service. Don’t have cafes if you don’t know how to serve customers. The chai is so bland felt like I had a cup of milk. The lady who got he fudge and th cookie no smile and said thank you with a smile she just walked away. We are locals you need to lift your customer skills to get more customers. Very disappointing .