Dunkin' - Casselberry

Came in Saturday morning. the place is absolutely filthy ceiling tiles are discolored air vents look like they have mold growth the display case looks incredibly sad with just a few empty cups and what looks to be halloween merchandise inside, a spider donut Keychain.

Please hire more staff for your location. Took me 20 minutes to get an order that I put in on the app.

I used too come here , teenagers don’t know how to do their job right , My order is always wrong , Bad management , dirty store 24/7 every time I’d go in , donuts rock hard and taste old , no gloves would be used while grabbing donuts, Including hash browns breakfast wrap cold brew taste like Iced coffee , manager is rude and always with attitude, don’t recommend this location at all

I don't leave reviews but could not let this experience go by. Order at drive thru order a bagel ,toasted with cream cheese. What I received was horrible and could not eat!

I’ve been going to this Dunkin for 2 years now and idk what happened with management but these past two weeks, they’ve been messing up my order, giving orders out late (mind you I usually order online and pick up, but it comes out 20 or half an hour later WHILE IM THERE STILL WAITING TO PICK IT UP). Maybe it’s low staff but I can’t anymore. This Dunkin is close by my house by now I have to drive out farther than I should just because the service is so bad now