Firehouse Subs Cartersville

The first time I had eaten here and the manager came and was wondering if the food was good.

I called in my order. Was told 10 mins. That good, I had to drive 10 miles. Got there paid. The guy who took my order knew my face. Well he seen me pacing. After 45 mins, I asked when my order would be ready. He asked my name, turned around, my order was on top of a machine behind the cashier and not on the counyer like normal. Not an apology, just a shrug. Worse service ever! Of voursr bread was soggy when I got home.

Horrible experience. Took 20-25 mins. For one sandwich and they waited until I picked up my sandwich to tell me they were out of jalapeños... and offered no apology, just we're out! 4 or 5 ppl behind the counter and only 1 lady looked like she was working.

I love eating here about every week... I tend to spend about $45 each time. Cookies and brownies are the best... and sandwiches are phenomenal.

Great place-NY steamer is the best sub! Get it every time.