Hanagasa - Carmel By the Sea

Terrible service, stay away. The entire staff is extremely RUDE . We have lived in Carmel for over 8 years and this is the worst experience we have ever had in a restaurant. This place is not what Carmel is about. The one thing Carmel is known for most is small Mom Pops restaurant and company. For the most part, Mom Pops company is known for excellent service, courteous, friendly, friendly behavior, but this place does not meet any of the above. The rude behavior begins from the minute you go and it takes until you go. We ordered Hawaiian ahi poke appetizer and it was extremely spicy and it had only very few pieces of ahi tuna, we did not touch it and returned. The madman cried to us when she removed it from our table. Then we hear her and the cook scream more than she brought it back to the kitchen. At this moment we thought about going, but decided to give it a chance. Wrong decision. The rest of the food was nothing to wake home. But the bad service and the middle mugging continued. Finally, we had enough and asked for the check, to our surprise they had added the previously returned appetizers to our bill. When we asked to remove it, hell broke. The madman and the boss (owner/manager) we screamed and refused to remove him. After a few minutes of dispute he finally assumed that his behavior was wrong, although not happy, he eventually removed it from our bill. But not before his disagreement. He literally warned the recipe and put me on to sign. Please stay away from here. Terrible service.

Local Jewel family owned restaurant. Great sushi. Definitely worth a visit!

I'm following this place. Shows the best Japanese food in Monterey Bay. Something like a place that's gone. Testing

My aunt and I came here tonight after a negative experience at another local sushi restaurant (other review posted) . We were feeling upset but right when we walked into this restaurant we were immediately greeted kindly by the owners and a local couple. It was our first time there and the locals told us everything was amazing and we couldn't go wrong. My aunt and I got the Hanagasa boat 2 and everything was delicious. I especially loved their crunchy roll and special roll. The nice local couple even bought us a bottle of sake as they were leaving. The great food, amazing service, and welcoming and friendly atmosphere completely turned our night around! I wish I lived closer so I could go back. I highly recommend!

Nice, hidden Gem!! if you go to Carmel-by-the-Sea and you are craving for good quality, awesome flavor sushi, you have to stop by Hanagasa!! fresh ingredients, fast service and nice service to top it off. we are definitely coming back!!