Dairy Queen Grill Chill - Capitol Hill

Honestly their fries are pretty darn good. And one thing I do like about this dairy Queen location is it actually has like a full menu. There's a dairy Queen in Tacoma that only has fried foods and like no burgers but this place has a whole Shibang. Whoever is running the joint has been there for 25 years, at the point of them adding the plaque on the wall by the counter where they take your order. It's always nice to see a place where somebody who is stuck to their guns. Usually you have better service and better products at places that don't have high turnover rates among the management. But it looks like a bunch of tweens work there, but they still do good work. They're better than Burger King and taking care of their customers. A little inside joke for anybody who happens to read my reviews

I love Dairy Queen and buy it often for myself and my family but tonight I bought a blizzard at the Eastgate location to bring home to my boyfriend (he lives in Redmond) and when I got to his house getting out of my car I dropped the whole thing completely upside down like there was no saving it. Not wanting to drive back to Eastgate to see if they would remake the blizzard I stooped by Redmond DQ thinking they will remake it for me I bet. They seriously would not remake the blizzard for me you guys. They looked at me like I was crazy to even ask. What happened to good old fashioned customer service. I know this is not like a huge deal or anything and usually I wouldn’t even say anything and just buy a new one but man it makes me sad that people are that untrustworthy. I mean the least the manager tonight could have done was ask to see my receipt or card charge but he didn’t even do that just said sorry I can’t help you and looked at me like I was lying about the whole thing. Ok my rant is over. I’m just going to buy another freaking blizzard.

Blizzards are no longer blizzards here. They don't even mox the blizzards properly so all the ingredients are at the top and in large chunks so once that's done you have a whole cup of vanilla ice cream. Not returning!

I have been a customer of this Dairy Queen since the 80s. I am not a boomer. They didn 't get my order correct multiple times over the last couple of months. Young people goofing off while night manager on his cell phone. Cannot leave message on phone to tell them about poor experiences because voicemail always full. Contacted International DQ to complain, never got a response. This owner and his family are too busy to notice how poorly this restaurant is managed. They should sell it to someone else who can do better, rather than keeping it with this current owner. If Warren Buffett made the time to eat there, he would cancel their franchise agreement. The owners/management just doesn 't care, so here is your bad review! You earned it. This is the worst DQ I have ever been to. Overpriced and not worth your time!

If they could complete an order correctly and give me a receipt it would be absolutely amazing. This DQ has repeatedly left items out of my order and failed to give me a receipt. Contacted the store, they offer to comp with Coupons. Coupons? Why would I reward a bad job with repeat service?