Buffalo Wild Wings - Cape Coral

Walked into the mansion after some Carolina reaper wings were crushed and found the only stable that looks like that. The liquid on the floor in front of the toilet is not water. The pictures speak for themselves. Food was decent and the service was in the middle.

I am writing out of frustration for the lack of attention at this location. My husband ordered a bundle called the 20/20 bundle with fries. He also ordered the carrots and celery and the sauces on the side. This was a carry out order. I went inside (no, they DO NOT bring it out to the car even though there are carry out spots for parking . I went inside to pick up my order at the pick up counter. A young girl pointed to a shelving unit and said look over there. That was all the help she offered. I returned home with our dinner. Much to my surprise, there was sauce on every last piece of chicken. My husband ordered sauce on the side because I am diabetic. I can 't have most sauces (dressings, gravies, etc. as most have sugars or flour. I looked at a tag that was stuck onto my order with a sticker that said checked by... There wasn 't any name written here which leads me to believe that it really wasn 't checked by anyone at the restaurant. In any event, if there is ever a next time I will be sure to check my order before I leave. I am giving 2 stars one for the fact that it was ready when I arrived and one because I should have checked the order before I left.

Good food, good wait staff the ones working. They check out after 8 PM, though. They don 't close until 9 PM, but they stopped bussing any tables or cleaning anything on the floor an hour before that. You could hear the kitchen staff laughing and screaming from the table. A number of employees were just hanging out towards the front of the store, waiting to close, not paying attention to the mess. Couldn 't get a refill on my drink, took forever to get our check. This would easily get a 5 star review if the staff would treat 8 PM like noon.

We have been to this location twice and had the same waitress (Marissa), who is NOT very attentive. We have to wait for help. Both times, it was a Saturday afternoon, in between lunch and dinner, when it was pretty empty. So you?d think you?d have more attention. In addition, the glasses and plates/trays were not clean. See photo. We don?t recommend this location.

Customer service is lacking and management is non-existent. The food is pretty disappointing. I'll let you be the Judge (pictures attached). The wings had little to no sauce at all and it looks like the bacon in the burger was cooked with lava from volcano Pompeii. The bartender looked like had beef with several waitress or had a chip on her shoulder. There's was no music or anything playing over the speaker (Lame). The lady restroom needs some serious attention, cobwebs in the stalls... It looks like Destin is the only one that walks around with a positive attitude and tries to help everyone on his expeditious walks throughout the floor. I will be seeking future service at other restaurants in the future.