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Bidrage med feedbackI came back to this restaurant hoping to give it another chance after receiving terrible service during my last visit. Unfortunately, it seems that nothing has improved. The service is still very poor. Save your hard-earned money and don't waste it here.
Have been here many of times and always had good service and greats drinks. However I visited on bank holiday Sunday with friends and was left feeling really disappointed. Cocktails were good, can’t fault the 2 for £12 and it’s nice to go somewhere that doesn’t expect you to have 2 identical cocktails. But the service was poor. We hadn’t booked a table initially, but was told we would have to leave our table at 9pm as it had been booked out okay no problem. We vacated the table at 9pm and sat outside for a little while. I actually managed to book a table online at 9:15pm. Only to be told that we couldn’t have that the now because of all the walk ins? A little unfair as previously we were a ‘walk in’ and had been told to vacate a reserved table. We then ordered and spent £116 on cocktails. We noticed that one of our friends hadn’t received the 2 for £12 cocktails so we chased up the missing french martini. To be told that the waitress didn’t process the order correctly, so we would have to pay another £8?! As an act of goodwill you would’ve thought that they would’ve just made up the missing cocktail (at their fault not ours! instead of expecting us to pay and additional £8!
If you want somewhere to go with friends to have fabulous food and delicious cocktails, this is the place to go! From the moment we walked in the staff were really helpful and friendly! The bottomless brunch is good value for money for £25 and then it’s just whatever food you fancy on top. There’s a good range of cocktails to choose from and the Prosecco was flowing! Can’t wait to go back!
We booked the "bottomless brunch" for £25 per person. Upon arrival, we were told that we had to pay extra for food and could only choose from the first 3 pages of the menu. We were disappointed because we expected to be able to order anything we wanted when paying for food. The service was excellent with a plentiful supply of amazing cocktails and prosecco, but the food was terrible. We all ordered the breakfast, which was served in a small skillet with food piled on top of each other. The toast was burnt but was quickly replaced when we mentioned it to the waitress. There was a pool of grease at the bottom of the skillet and eating out of it was not easy, we would have preferred a plate. We paid an extra £8.50 each for this, which was not worth it. Once again, the service, cocktails, and prosecco were top-notch, but we will not be dining there again.
Went there as we had remembered that we had enjoyed it the last time we were there… But this time,,,the food was only ok, calzone was underdone with slightly uncooked dough in the corners but the worst of it was,,, The music was way too loud!!! Everyone in the place was shouting at each other, including the waitress/waiter at their customers! I couldn’t hear what the waitress was saying and my voice was hoarse but the time I finished my ordering! We ate and left as quickly as we could as we could not carry on a conversation under those circumstances! What a pity because we would have stayed longer enjoying our drinks if we could hear ourselves think, let alone speak!!!! We were told that they could not turn the music done, as it was a management decision! What bad management!!!!!! I read from your reviews that we weren’t the only ones who found your music unreasonably loud!!!! I understand that music adds to the vibe but surely it is counter productive if people are leaving to go elsewhere to chat and relax! Won’t be going again….