Dunkin' - Cambridge

I have had several negative experiences at this restaurant. One time, I received a wake-up wrap that had mold on it. The staff also seem to misunderstand my requests selectively, resulting in the wrong order almost every time.

Go in 2 hours before they close....got told they won't make me hot coffee because they're cleaning the machine… seems like you don't close for an hour probably not the best idea to start cleaning the machines... Not the first time I've had rude and or bad experience at this location… Id avoid at all costs try the market across the street for coffee and donuts...

Bad customer service, this morning the older man was very rude when I trying to get the special sandwich and coffee

Jeff is the absolute best great customer service deserves a raise ASAP

Jeff was awesome, personally made my coffee and it was perfect!!