Billeder
BidrageIngen billeder at vise
Tilbagemelding
Bidrage med feedbackFOOD WAS VERY GOOD THE SERVICE WAS EXCELLENT. NICE SETTING,
Longer waits for food and drinks。 The staff can be more forgiving,
Lovely setting but could have done with a slightly bigger table as excess bits had to be put on the floor! Really lovely afternoon tea if a little over priced. What lets this down is the 13% gratuity charge where the service was poor, we had to repeatedly track down and ask the staff member for more tea, extra jam, the bill etc which makes the non optional gratuity charge a bit much, I have no problem tipping good service but when the service is lacking then it doesn’t sit well! This seems to be a common theme in reviews which is a shame as it took the edge of a lovely Birthday treat. I would recommend but with a warning about the service!
The food was amazing though we had to often get the staff's attention to serve us. We didn't get our take-home gingerbread though which was a shame. We only realised after we left.
Disappointed to be contacted 3 days before to say the Winnie the Poo Afternoon Tea we had booked was no longer being served and was being replaced with the Festive Afternoon Tea. Was not offered water, even though glasses on the table. Likewise was not offered choice of tea. The service was extremely slow, people arriving after us being served before us. However, the food was very nice.