Tilbagemelding
Bidrage med feedbackThis recently renovated Wendy's is top class in service and order accuracy.
We just went through the drive thru and everything was completely wrong. We asked for a Dave’s triple with only ketchup and cheese, they even verified this at the window and yet it had everything but ketchup on it. We also asked for two chicken asiago clubs not spicy and they were both spicy as well as the poutine and fries being cold. Pretty disappointing considering it was $56.00
Is it seriously hard to get orders right? Ordered a poutine and a classic asiago chicken. She even asked if I wanted spicy, I said no, classic. Well I got home and got a small poutine, the cup was half empty, just a handful of fries, couple cheese curds and that was it, next to no gravy. I got spicy chicken even though I specifically said not spicy and I'm sure they couldn't get that chicken any thinner. Pathetic and disgraceful that they not only can get your order right, but can't fill the containers properly. Not the first time this has happened at this location. Fed up with not getting the correct order and getting ripped off. Won't be back.
I called in advance to ask if they still had the fish sandwich, and was told they did. When I went through the drive thru, I was told they didn't have it.Update: This is still one of the best Wendy's in Calgary in terms of quality, so I've increased my service rating. However, they still need to make sure they're on point when answering questions over the phone.
Would be great if you opened on time instead of ignoring the people outside.