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Bidrage med feedbackThe service at this restaurant was lacking, with slow wait times and inattentive staff. However, the atmosphere was pleasant and inviting, with a nice ambiance. Overall, the experience was mixed due to the service, but the atmosphere helped make up for it.
I have to give this establishment 5 stars thanks to Ramiro Mateo, the gentleman busing tables. He is the sole reason for my high rating. Our server was nowhere to be found and never returned to our table despite us asking for her repeatedly. If it hadn't been for Ramiro Mateo, our experience would have been subpar. The server didn't even bring us the check; instead, it was the cashier who brought it after we waited patiently for 15 minutes. I'm not sure where our server disappeared to, but I highly recommend that management promote Mr. Ramiro Mateo to a supervisor or lead role as he truly made our dining experience exceptional.
929-10/1, 23, always good good , a bit pricey but good, vicky or victoria was exceptionsl..
We have eaten here many times because my kids love one of the foods here, however, the service is very poor, and the manager and supervisor are very rude, JUDI is the name of a manager, very rude and arrogant; The first time, the restaurant gave me the wrong food to go. When I back to another hotel my kids have no food to eat and it's deep night time!!! The second time, last week, I paid for the food and went back late to PU the food. They said because I went back more than 2 hours, the food would be harmful to my Health so they threw away my food and no apology, no refund; This is really ridiculous!!! The management of this restaurant is a complete joke, I complained to the company about the restaurant, and no one seems Dealing with it, and no one has given me any feedback till today 9/8/23 However, the duty manager of the casino and the VIP duty manager have a very good attitude. this is the reason I give 1 start here; Or I give 0 star !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Service: Take out Meal type: Dinner Price per person: $30–50 Food: 3 Service: 1
Service: Dine in Meal type: Breakfast Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Fish and Chips, Cesar Salad