Sheetz - Butler

Ordered a large vanilla caramel ice latte online to drive thru windows. I added extra vanilla and caramel. When I came home, there were no vanilla or caramel at all in the latte. I ordered extra because I had a problem with it before. I might have to swallow before the disappearance. That was the shop on North Main Street in Butler PA.

This is what my sandwich looked like when I opened it. I ordered my food at 5:08pm and arrived at 5:20 pm per my ticket and I'm sorry, it did not take that long to make this. I've been coming to this sheetz and this isn't the first time in the last few months and I'm sick of it. I understand being short staffed, but I would honestly rather wait a long time to get what I paid for than to get this. And they weren't even busy when I came to pick this up. Ridiculous.

From the graveyard sliders! I get food regularly after I left the evening shift. In the five months I came here, I never had any problems.

I might try to work here. Zach has persuaded my mind. I also love how you guys do things. I know a lot of people complain about the MTO not being fast enough, but let's be honest, MTO isn't made to be extremely fast like McDonald's. Nice work Sheetz!

I thought I already left a review here about employees not focusing on checking people out up front. They seem focused on other things (food and drive thru . I don 't see that review now, so here it is again for the same reason. I do appreciate the management at this store for trying. Some employees are stellar, patient, and knowledgeable. Others are focused in on fast food and do a horrible job. Fast food is often considered cheap trash but it 's meant to be consistent between orders. At this location consistency is not promised. Many consider Sheetz to be horrible fast food for a bad price. That 's sad for what they are capable of doing, because many of us have seen it in a better light and have gotten great service before. Without consistency in food or service, I 'm done with gambling.