CoCo Fresh Tea Juice - Burnaby

One of best experience in booster juice. One girl who wore black cap i think her name Aman who helped me a lot. All staff are so friendly. Must visit for your best drink.

This location is the worst Booster Juice. Seeing from previous reviews I myself experienced the same situation. Horrendous customer service at metrotown. Seems these employees have no training what so ever to speak to paying customers. When I asked for a manager they had no one on duty. When the drink I ordered was wrong the blame was put on me instead of finding a solution to better the situation. Which caused a back and forth argument. Which of course escalated the issue. Putting fuel to add more fire instead of making things better would make any customer beyond upset. The one brown lady threatened me because I refused to accept the drink I did not order and wouldnt leave! After 15 mins back and forth she did not offer the drink I originally wanted which I would of been happy to pay the difference for) i finally got my money back, because i know my rights! I did inform booster juice head office that this location is notorious for these types of circumstances. They were very accommodating and professional. they have the right to know this location is dragging the brand name booster juice in the mud with these type of employees. That is no way to treat paying people. Coming from a management point of view, Any work environment would dismiss her for insubordination if they were caught treating customers the way she does. Please be aware if you order from here. I 've been in the customer service industry for 16 years. What I experienced was beyond shocking and appalling. I also buy from Jugo Juice and never experienced this kind of behavior from any of there employees or locations.

Always the best service The very friendly character of staff must visit there for your best smoothie.

I see others have had similar experiences to the one i had today. lady got my order wrong and then proceeded to argue with me about it. had her back turned to me whilst ordering as if I wasn’t even there, extremely rude.

Yummy matcha smoothie. I wish I got the bigger size and also the $30 gift card