Cracker Barrel - Burlington

The service at this restaurant is excellent - very warm and friendly.

The 5 star rating is for our server Walter!! The food was good- usually that’s the case. However the staff that I’ve encountered in the store ,..the hostess that seated us..just not polite or even friendly for that matter. The problem is, this is not the first time I’ve had this experience. About a month ago my husband and I got up and left the restaurant after finally being seated and treated badly by a hostess -we didn’t wait around to see what kind of server we might have. To the point- Walter is an awesome server! We’ve had the pleasure of having Walter one other time. He is friendly and took care of everything we needed, even though it was obvious he was very busy!! It is refreshing to have great service, and a Genuine Friendly person with a good attitude about what they are doing! Thank you Walter! You are a great asset to Cracker Barrel!

The server Erica McAlister was friendly, attentive, and hardworking. She seemed to embody the work ethic of the rest of the staff. It was clear that she and many others enjoyed working in that environment. The orders were always accurate, and the managers were on top of things. Despite a 45 minute to 1 hour wait, it was understandable considering the restaurant's popularity.

Love Cracker Barrel! They have a great selection of items to select from along with breakfast items served all day long. I love that you can mix and match breakfast with lunch and dinner specials. The service is always pleasant and I've never had an order served incorrectly. The prices are extremely reasonable and the service is pretty swift even when they are busy. I also love the giftshop, always something new to see. I only wish they had coupons or a rewards system for their loyal customers.

Love the food. The products are kind of high in price but are really nice. Enjoyed the visit.