Bay Area Bagels - Burlingame

I loved that this place seems to be family owned and run, but I have to give feedback on my burrito. They have a burrito option on the menu which has ham in it. I asked to substitute the ham w/ chorizo and I figured since it's swapping 1 meat for another, there would be no charge. But, I was charged $5 more. I figured it would be fine, until I got the burrito. First off, it took them forever to make the burrito. We were waiting for over 10 min. When I finally received my burrito it was over filled with egg and little to no chorizo. I'm not joking when I tell you I had not more than 5 bites of chorizo. I even got to the point of picking eggs out of the burrito to find chorizo to eat. It really bothered me that I was charged extra, to have that little of chorizo in my burrito. I did not try their bagels, so maybe those are better, but I would not recommend a burrito. The restaurant was clean and the staff were kind (especially the young man making and handing out the food).

Love the Bagels when they have them available. Went in the other day just before lunch and wanted a dozen plain bagels and 1/2 dozen all everything. Was told they were out of them. How can a bagel shop be out of bagels just before lunch? Has happened to me previously as well. With parking in the downtown Burlingame area so difficult due to the endless construction, I will be taking my business elsewhere.

Don’t order online, we placed order online and waited at least 30” for our 2 veggie bagels. Saw a lot of people come in and order and leave before us.

Picked not just one, but two large black hairs out of my bagel and my MOUTH this morning. Absolutely foul.

Lots of nice bagel options. Huge menu with helpful pictures and descriptions. Nothing particularly aesthetic about the place very straight forward. The counter service was pretty slow but the wait for our food was alright. The bagel sandwiches we got were just okay. The bagel could've been toasted, and the egg inside could've used seasoning. Paid nearly $10 for a mediocre bagel sandwich I could've made at home. 3.4/5 overall