Taco Bell - Burgoon

Garbage staff working there at night time specially that lady who take the orders from drive thru.

Order through drive thru. Was missing 1/2 the order

If I could give this location zero stars I would. The problem was an easy solvable issue that was blown up because of the unprofessionalism of the workers. The issue began when I requested my chalupa be made fresh stating I have no problem with waiting since it doesn’t taste the same when it’s been fried over a hour or more prior to being used. A simple request that has been completed at other locations with no problem. I witnessed with my own eyes one of the workers grab an old chalupa from their work area and put it in the fryer to warm it up as if it was new. I tried to get the attention of another worker but was ignored, so I waited until my order was handed to me to let them know I had watched and know that the chalupa wasn’t fresh. At this time the manager comes over and touches the chalupa and said it is fresh because it was warm. I told her that it was a chalupa that was already cooked I don’t know how long ago and re-fried for 30 seconds so it’s warm but would only stay that way for less than a minute; it’s like warming food in the microwave but worst because its re-frying food which should never been done. The manager loudly proclaims that we don’t have microwaves here intentionally being obtuse to what I was saying. I didn’t think it was possible but I was gaslighted by saying that the chalupa was fresh than presented with another chalupa that was done exactly the same way. I’ve never been gaslit by a fast food worker let alone a manager. At this point I didn’t want to make a scene so I requested the store managers information and when he/she would be in so they can check the cameras and rectify the situation to which I was thrown a torn receipt with the store phone number on it. This location should be looked into by health inspectors because I know they are in violation of many regulations with how bold and brazen they were to dismiss me when it could be easily proven that they were in violation of food safety.

Nice and clean, quick service. Fewer Vegetarian options at Taco Bell these days.

Slowest taco bell I've been to waited 15 mins for food