The Cheesecake Factory - Buford

Cheesecake Factory did it again. The experience was surreal, and everything was great. I really do love coming to this place. Its clean, its fresh, its inviting, and the food is amazing. This time I did not get any cheesecake since it was closed, but it?s always a great taste to have.. also my server was great, but I don?t remember his name. The calamari is bland, but it?s presented really well, so I give it a 5/10 but the breading has no seasoning. Its flour and thats it.

Totally opposite of PF Changs next door! Our bartender, server Shaun was awesome! Very attentive and easy to have a conversation with! We had a great time and will be coming back b/c he made our experience great in this pandemic. The food was so amazing! We ended the night with pineapple and mango cheesecakes. Love this place!

Great place to go for a nice meal. Came here with my son for lunch and enjoyed pasta, chicken, drinks, and a salted caramel cheesecake for dessert. Customer service was friendly and parking was a breeze. Loved our experience here. Thank you Cheesecake Factory!

Good food, and friendly service. We have a party of 7, and after the reasonable wait(1.5 hrs) we were sat, and enjoyed our meal. It was very busy for a Monday night, but that's the nature of the beast. During your wait, you can walk through the mall , and wait for your personal text, to notify you of your table being ready.

Short version- This was the strangest experience I have ever had in a cheesecake factory. Service was embarrassingly poor and the restaurant was unsanitary. There was dirty plates and silverware and hair in our food.They really earned that B score. I wish I was exaggerating! I highly recommend trying any other location. Long version- When we first sat down, the silverware  was water stained with food crusted on it sitting on top of the table with no napkin underneath. I guess it makes sense because they were dirtier than the table. The food was cold, and there was hair in our food. We had drinks remade twice. They forgot to bring a drink out untill we were halfway done with our food. Then it was brought out twice. Its almost as if no one communicates there. A server spilled water on my grandma. A group of servers and the manager laughing and looking at our table caught our eye but who knows what was really going on. Also we never got bread. We had to ask for it 4 times twice with severs and once with the manager and still didn 't receive any. Finally we asked again and it came in to-go packaging To make matters worse, the manager 's response to us sending back an order that had to be corrected because it had hair in it the first time and the rice wasn 't fully cooked the second time was oh we had to make it twice I get that they 're busy and there 's alot of moving parts in this restaurant. However, the attitudes and lack of service left a bitter taste. Similar to the taste of the bread when we finally got it.