Twigs Lounge - Buffalo

Landed in Buffalo and called the hotel. Shuttle arrived almost immediately. Check in easy. Great food. Cold beer. Rooms were clean and spacious. Staff was warm and attentive. Our family's new goto hotel for Buffalo. You want a boutique 4 star boojee hotel dont come here. You want functionality, service and convenience. Come here. Great workout. Great swim. Walked to the mall. Breakfast was nice as well. Cant say enough good things about this property. Mind you ive been in some kind of hotel leadership since 2005. So not my first rodeo.

Fantastic Bartender, harder to find these days. This gentleman has been with them for 17 years... wow

This place was in my hotel, Millennium, and it was a great experience!!! The food was actually tremendous. I had a drink, a shrimp cocktail, a couple of wines and the chicken parm. Everything was great!! My server, Hallie McKinnie, was absolutely the best and nicest server I can ever remember!!! Food, ambiance, service were again, top notch!!! This was better than a lot of restaurants I have eaten at. the shrimp cocktail was the best also!!!! Very cool place. they could up their wine list but that's not a big thing here in Buffalo...... IT was very good!!

I stepped into a hotel made for one night stands instead of a 4 day work trip. Carpet torn up, loud folks at the pool outside my room, mold growing on the ceiling in the bathroom, smoke or something on the wall like a fire was covered up, tub peeling and dirty, toilet tissue on the towel bar, something all over the door. Had to walk what felt like a mile down a nasty dirty hallway to get to my room. Stained carpet and more. I feel like I am in a nightmare movie.

I had a one night stay in this hotel for a wedding in the area. As I was trying to go to sleep I noticed my neck started to itch. I turn on the light to see a bed bug. I quickly gathered all my things and went to the front desk after no one showed up to my room as stated they would after calling the front desk. I met with Lou who I showed the bites on my neck to which he said those are mosquito bites, bed bug bites you would see puncture wholes. I told him no and showed him pictures I has taken of two bed bug I found in my bed. He continued to try and avoid the fact that they were bed bugs by saying he's not an expert on bugs and he doesn't know what kind of bug was in the picture even though it is very obvious. I did not like the way the situation was handled and would not reccomend staying here.