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Bidrage med feedbackSushi Factory Delivery Service First attempt to place an order by phone at Sushi Factory for home delivery... and last time! :D Attention, the fault is not the responsibility of delivery and delivery, super adorable, kind and fast, no, the problem is really the internal organisation of Sushi Factory. I have the impression that they would like to do as Sushi Shop but that they will not do it, there is only to see their website already a chaotic breeze. Already, in Forest I call the number on their site and there they tell me that it's not at home that you have to call but at Schuman's Sushi Factory... to deliver to Forest, will have to explain! So I call Schuman... who tells me we have to call Louise's store! Hey, guys, you should decide. Anyway, the person on the phone ends up taking my order and they no longer had one of the dishes we wanted. It's okay, we're picking another one. To know the total to pay the person tells me, textually: it will be about 32 euros ... About??? Did their cash register fail? Especially since we had made the calculation ourselves, it was 37 euros, which is quite far from 32 euros either. We didn't have to wait a long time to be delivered by a pound cabbage and there it missed half the order! Not just a little forgetting a small dish, no, squarely the two dishes, we just had the entrances. Again, not the pounder's fault, on the cash ticket attached to the bag was not the entirety of our order. We remind the store, they're sorry, they're quick to send what's missing, and in fact 20 minutes after we get the suite, with bonus of the little Ben Jerry ice pots compensation for the trouble caused, which is nice of them, I want to specify it. But what a surprise by discovering that yes, we received two dishes, but not the ones we wanted! In short, there were too hungry and these dishes there were not fundamentally different from those that had been ordered to the point where we were, better laughing. So the problem, I think, does not come from the employees who do what they can and are of good will but of a management problem and I know qqch. I applied to work at home a year ago, and I ran out when I learned, from the manager's very mouth, that the employees were obliged to stay a minimum of 6 months because if they were leaving before they had to pay back the self saying cost of the professional training that they would have received by starting their contract!! Which is quite illegal. And that's not all, it was also necessary to contribute financially to its own training. I'm going through other abusive management details and this is the result, a chaotic service probably made by exploited employees.
Several visits, and too many qualitative fluctuations... From the good to the frankly bof ... Today: Assortment of sashimi still frozen, Sashimi Saké filled with ridges, And the pompon, an army of flyers had decided to come to taste My assortment... I'll have to find another place to make me a little sushi/sashimi quickly made and better quality (constante...
Sushi lovers don't go to it. We were extremely decused. Dry texture, taste more than bad. Sushi marks. It's really factory... if we put a wing, it's just for the service that was good...
I came home because I had a good discount. To tell you all my life, I'll be back at the holiday in Japan. Of course I ate a lot of sushi, sashimis, etc. So when I got that good, I didn't hesitate to go try the Sushi Factory. What? I'm honestly disappointed. All right, but no more. Very expensive (happyly I had this discount). Very simplistic welcome, not one smile. And then the preparations were simplistic, the portions of rice were cut to the knife. The fish was fresh and good. To you see your level of tolerance to quality, presentation, and price. But I'm not going to hurry back.
I've already been there three times and I always go back with pleasure, I love their soups and obviously their sushi. I've never been disappointed. Miam miam