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Bidrage med feedbackI have been to the Frustrated Chef a handful of times now and each time I have the same experience. The food is amazing! So delicious and the portion sizes are great. Such great value for money and for the food I would return again and again. The Goats Cheese Parcels, Pork Belly and Croquettes are amazing. I also love the crispy fried cod and churros!!! However the staff are not very welcoming or attentive. There have been several visits where the staff let the whole experience down and if the food wasn’t as good as it is, I wouldn’t return. The most recent experience I can recall is that we had a table booked for 4 people on a Friday evening. 3 of us arrived and 1 was joining a little later. The staff left us without taking a drinks order for around 30 minutes until the friend arrived. Working in hospitality myself, it’s courteous to come over to the table and ask if we would like anything whilst we wait (even a jug of tap water would do! or if we would like to wait until the friend arrives to order. The staff generally are quite slow and don’t seem to be very welcoming at all, standing behind the bar all evening. I would return and recommend The Frustrated Chef to people for the food but not the service.
Excellent food, nice relaced venue and everything arrived quickly....but ordered way too much! Would be helpful if the menu stated how big the portions were for each plate size, but overall was very pleased and would go back again
Great food. We visited as a party of 11. Most of us took advantage of the 2 Tapas 1 side for £21.50. All the dishes were well presented delicious . The portions were generous, but doggy bags were available.
The tapas were ok but not freshly prepared, as was evidenced by the speed of arrival at table from ordering. The dishes were over complicated, to the point that the accompanying sauces, side by side, became overpowering. Worst of all everything arrived virtually at the same time, and it became a hopeless race to consume it before it went cold. Some dishes were stone cold by the time we got to them. The eating of tapas should be a relaxed and leisurely affair; done over a whole evening with plenty of drinks, in between nibbling at simple but well executed dishes in my view. This problem of timing isn’t unique to this establishment, and until British tapas restaurants get the hang of how it needs to be done I’ll be voting with my feet.
I came in on Tuesday and got served by both Dan and Meg who were both very welcoming, and charming people. Food was good, but the service better. Even though the duck spring rolls were cold in the middle, Dan and Meg’s presences were warming. I’d happily come here again and say hello to these lovely people!
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