Caffe Nero - Bristol, City of

My review of this restaurant is not a good one. While on a shopping trip, we decided to stop in for a quick hot drink. Unfortunately, I regretted that decision. The tables were all dirty and covered in piles of unwashed dishes and cups. I politely asked the person at the counter to clean our table, but they didn't even bother to respond. After waiting for a while, I asked another staff member with the same lack of response. The Chai Latte I ordered was bland and the options for gluten-free cake were very limited.

I went with my daughter to the Bath christmas market and we stopped in Neros for a quick lunch. It took a very long time to get served as there was a long queue but the food came quite quickly. However, the customer toilets were terrible, filthy and awash with water(? on the floor. I had to search for the cleanest and driest part of the floor to put my shopping and handbag down as there was no hook on the door, something that is also in every Neros I have ever been in. Maybe I wouldn't have noticed the filth if I had been able to hang up my things instead of examining the floor. Come on Neros, hooks on the doors and a bit more cleaning please.

This small cafe was lovely and I would definitely go back. The staff were very friendly. We only had tea and coffee, so I can't comment on the food. There was plenty of seating options to choose from.

I recently visited Caffè Nero for the first time and was impressed by the friendly staff. The coffee was served piping hot and was very welcoming. The seating area was clean and comfortable.

I rarely visit the centre of Bristol,however the staff in Nero's on the Horse fair at the entrance to Cabot circus have been absolutely fabulous this week whilst i have been in the city every day early mornings on business .They were so helpful in helping me set up the Nero App being patient whilst i eventually got there.I was dreading coming to an unfamiliar city being based in Yeovil, but these guys are first rate and so passionate .Thank you all at Nero's on the Horse fair Bristol for making the start to my day with Porridge coffee a warming experience indeed.