Billeder
BidrageIngen billeder at vise
Reserver
Tilbagemelding
Bidrage med feedbackI made a reservation for an evening meal for 4 people to celebrate a graduation in the family. Unfortunately, on arrival, we were informed that they had run out of fillet steak, which was disappointing as two of us had been looking forward to it. We had a voucher for 40% off main courses, which we showed to the waiter and he said it would be applied to our bill. The total came to around £180, but the next day I realized that the discount had not been applied. It was probably my fault for not checking at the time, as the restaurant was busy and I had to go to the counter to pay because the staff were occupied. Overall, it was a bit disappointing, but I understand that it was a busy time for the restaurant.
The employees are friendly, but the seating is very crowded with everyone sitting too close to each other. The food was dry and overcooked.
The fish was delicious, the service was excellent, and the prices were reasonable, just as we had hoped. We definitely plan on returning.
Food and service excellent. Only downside little bit cramped and perhaps too many tables for the dining space. Good selection on menu and thoroughly enjoyed all my three courese.
Sadly quite disappointing. We booked here for our work Christmas meal, only a small party and even pre-ordered hoping it would make it alot easier. There was confusion where we were sitting so we had to change tables but only after we saw our name tags on another table not by the staff. We waited 25 mins to be asked for drinks and an hour for the starters which were only for 2 of the party anyway. This meant for most of us we waited an hour and 20 mins before our main dinner arrived. We entertained ourselves as we after the first order of drinks came we never saw any member of staff til the starters. There were 2 larger tables, 1 not pre ordered, who received their whole meal before we had our deserts who seemed to have staff quite attentive to them which made us feel even worse. The food was delicious and I would give it 5/5 but for your whole party to feel starving and alittle deflated made our work evening out quite miserable. When we asked member of staff how long til our mains, we just replied with they're very busy and that was it. We felt like we were getting told off and felt uncomfortable to approach them again. Even when paying at the end we waited 15 minutes as they kept rushing in and out to clear just 2 tables that were left upstairs, no other customers, we just felt abandoned the entire time. I even got marched back into the restaurant after being told we had not paid enough. To clear we did, we just left a smaller tip then what was on our reciept but the embarrassment was humiliating.