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Tilbagemelding
Bidrage med feedback1st thing ...food was excellent. 2nd thing staff and owner...oh dear. There were 7 of us and we are all still trying to figure out what went so wrong..did we say something that they didnt like? Weve come to tje conclusion after reading other similar reviews that the staff here have serious attitude problems.my friend speaks bengali and attempted to say hello in their languge.he was told..what is bengali?then what is languge?what is talking?...this went on for 10 minutes and was embarrasing for all including onlookers. This very short bengali waiter was just plain rude. Then the owner came along at the end and critisized us for our religion...he does not like christians! He then argued that normal chicken korma and tikka massalla were authentic indian dishes. .and that staff curry doesnt exist...dont know what he was going on about and none of us still cant figure out the rude obnoxious unfriendly behaviour of these individuals. There was one lovely young man with a beard though who was very hepfull and polite.but he was told off for talking to us? I certainly invite a response from the owner as he a 'hung himself 'by shouting that he wasnt being racist....but no one said he was. Extremely strange experience...look at the few negative reviews and you will see similar experiences.be carefull here.
Our experience didn't even meet the 1 star rating. The food is most definitely reheated and of poor quality. We ordered a chef special chicken dish, which contained a whole onion and two small pieces of chicken. Everything is tasteless! Save your money and avoid this establishment. Go somewhere else ! We waited a long time, and so assumed the food would at least be fresh! Will not return!!!
We rang at 5pm to book an early table and was told they had one for 6:30 pm. Upon arrival we were shown to our table and informed that we couldn't see the menu as they had none spare. The waitress offered us poppadoms, these arrived warm but quickly became soft and damp which led me to believe they were not fresh but had been made some time ago and reheated. The manager came to take our order but we explained we hadn't had a menue. Menus were sourced and our order finally taken. Then the wait began, after 45 minutes we realised that none of the other parties in the restaurant had been served their meals. I enquire with a waiter if our meal would be any longer and he laughed and said yes! A group of ladies arrived and were shown to the table along side of us a gentleman was with them and the manager quickly came to the table and gave the gentleman a bag which obviously contained a take away! I once again asked a passing waiter how long our meal would be and we told him if it was longer than 10 minutes we wanted to cancel the order as we needed to leave. At this point the manager came over and drew a curtain around our table so no one else could hear our complaint!!! The food finally arrived 1hour and 15 minutes after placing our order. The food was OK but definitely not the best Indian meal we have had. At no point were we offered any apologies or even a complimentary drink. As we were leaving we realised why people in the restaurant were not being served, this establishment offers a drive through and they concentrate on getting the take away orders out as the cars quickly block up the entrance.
Stunned beyond belief! We have used this restaurant a number of times for a takeaway. Travelling a 40 mile round tip to collect and easily spending well over £50 a time. Tonight I rang for our usual order. The man who answered the phone was shocking and extremely rude, downright vile to be truthful. He ridiculed my order, acted like he didn’t have a clue what I was talking about (because I said Karahi chicken and not the correct Chicken Karahi ! made me repeat several times while he made fun of my perceived ignorance. I am not Indian I just like a good curry!! The experience got from bad to worse, leaving me quite upset by his lack of customer service and sheer offensive and abusive behaviour. I will never attend this place again under any circumstances. A business is only as good as the staff they employ. God help them!
My wife and I had diner here last night, I travel all over to find a great Indian restaurant and I found it right here, the front of house were very accommodating friendly and very polite the restaurant is beautifully decorated and the ambiance was excellent. The Chef has to be mentioned as his food is beautifully presented the quality of ingredients is fresh and of the highest quality and the eye for detail is mind blowing probably the best Indian cuisine I have eaten and I assure you I have eaten many.. if I could score this place an 11 I would, so I speak to all who are reading this if you enjoy Indian cuisine you must try this.. amazing