Taco Bell - Brewton

The dining area was closed, and they didn't have any of the items we wanted in stock, so we ended up just getting tacos. This Taco Bell used to be fantastic, but unfortunately, it has declined significantly over the past four years. I'm very disappointed.

The restaurant often runs out of items, whether it's tea, Coke, or ingredients for our food orders. It’s frustrating because we can never get what we actually want.

I had a 20-minute wait in the drive-thru, even though there was only one other car ahead of me, and I was told to pull forward. They initially gave me the wrong order, but I eventually received what I had ordered. However, the employee moved at a very slow pace and rolled her eyes when I mentioned that the passenger window wasn't working (she didn't even come to the driver's side first). The car in front of me even had to send someone inside to get their food. Overall, the service was terrible.

2 cars in the parking lot, 2 cars in line. Ordered 2 quesadillas and had to pull forward and sit and wait for 30 min at least, all the workers inside was sitting on their phones, laughing not working!! Typical! Lobby doors open we had to walk in and getour food AFTER the worker said ?I?ll bring it right out to you?. If they hadn?t already taken money I would NOT have waited!Horrible Horrible Horrible service!!! Complete disrespect towards the customers

Taco Bell Brewton staff has to be thee most unskilled, careless crude bunch in Alabama. Employees are extremely unpleasant inappropriate. No welcome greetings when entering the store, just stares whispers. When pulling up to the drive thru it?seither dead silence for minutes or an abrupt ?hold on!? you still are put off waiting for their help. I?ve never met a groupthat didn?t want to work or work as minimal as possible. This location the hours of operation advertised on the door thewebsite is never accurate. We lived in Brewton for years unfortunately Taco Bell along with several other chain restaurants inthe Brewton area that just has an extreme amount of ?we do not care!? mindset or the trendy ?gives no F?s? culture. Do better,Be better!