Lot Bar & Restaurant - Brentwood

On out visit it was cold and looked like rain due to having our dog with us we had to sit outside we asked if the umbrella could be put up they said yes then come.back and said too windy (not even windy) on passing a few days back over Xmas it was Gail forced winds but umbrella were up need to improve on customer service and not making excuses because they can't be bothered

Head staff were very rude and service terrible .. the main food took forever , sides didn’t come with the main dishes when they did finally arrive . Only one desert came we reminded them two times we was still waiting then the head waiter rudely told us we had to go asap because the table was needed . He still insisted while we politely explained the food had taken forever and we was still waiting on a desert . We ended up rushing and even had our drinks cancelled no finding us somewhere else to finish deserts and drinks absolutely appalling . On a plus the young girl serving was embarrassed and couldn’t understand the behaviour of her superiors , it’s a shame she wasn’t in charge . The only good thing about this place is convenience but there are plenty of better options as it certainly wasn’t a cheap night maybe we should have kept complaining instead of being patient . Avoid .

Went for lunch at the end of November, 9 of us in total, from across Essex, so Shenfield was really convenient to get to by train. From the moment we arrived we were well looked after by the team drinks in the bar, brought to travel, properly shown through and seated etc Great selection on the menu, something for everyone, and when it turned up which didn’t take long it was all really good. Great drinks selection the Rioja was particularly enjoyable. All in all, a great place for a buzzy informal lunch with friends or family.

Taken over 20 min to even get a waiter to attend. If it wasn’t a Shenfield staple you’d not bother. Spent thousand of here over the years. Service is absolutely shocking. Bring back Martino!!! No wonder all the little places around are busy. Will update when I get my food. May be 2024!

I went here with my friend fur lunch. The waitress with the strawberry painted nails (so sorry forgot name) made the whole experience amazing. We weren’t rushed, we were made to feel very welcome. We felt extremely well looked after the whole time we were there. The food and drink was excellent and we would recommend to our friends.