Starbucks - Brea

This was the worst service I have never received. I come to this location every week and somehow always receive a problem. They are either out of my drink, or they don't make it right. The employees are super rude. I have asked them to remake my drink and they are super rude about it. I am the customer and they should be at my service I spent money at the store and expect it to be worth it.

They got my drink order correct and was made very tasty.

This morning we ordered a hot green tea a latter, two cheese Danishes, and a blueberry scone. We’ve been waiting for 25 minutes to get the order, except the tee. After we ate the two cheese Danishes and drank the latte, I came to a girl to ask where was my tea. She said soon, and we’ve waited for 10 more minutes. Then I came to a guy near the pick-up point, the one with the long curly hair and a hat on his head. I said “hello” and “hi” to him FOUR times before he paid attention to me. I asked for my tea and he said that he would check it in the system. Then he slowly went to the computer showing me that he didn’t even care. Only then I got my tea. Hello, guys, if you hate your job then quit! And I paid the tips to you!!! Never again for this service. Never!

This starbucks is the best! Everyone here is so nice, Maddy makes the best drinks, Shanley has excellent customer service and James is hilarious! I've been going to the drive through lately and the new girl with the brown hair I believe goes by the name of Emma, can be a bit nervous but hey it happens; she's new but she's also excellent, she was perfect in the drive thru speaker, was great handing me the drinks, would ask about my day and was just very generous- She's great, I like her! I enjoy going here, excellent service all around!

First time going here. And had tremendous service going here. Maddy was exceptional. She was the supervisor on duty. Great customer service!! Even with the next customer after me.Explaining well how the hiring goes and answer all the customer questions.Also the other employee Les did a great job! Would recommend this Starbucks!!