Kelseys Original Roadhouse Brampton Queen St

I visited the restaurant with my two friends, and we are three pre-teen girls enjoying our first outing on our own. The food and atmosphere were enjoyable, and I had no issue with the bill when it arrived. However, we noticed that a gratuity was added to our bill. The waiter mentioned that this was solely for the back-of-house staff, so I thought it was fair to leave an additional 18% tip for the good service we received. Later, I learned from my parents that the gratuity also covers the waiter, which feels a bit misleading—like a way to get tips from us teens. Despite that experience, the food was really good. Overall, I wouldn't recommend this place to my friends, as I wouldn't want them to go through a similar experience.

Our server was simply amazing! Such a genuinely kind person!

I went for lunch on the patio to celebrate a birthday and was delighted to receive a complimentary cookie topped with ice cream.

Our server provided horrible service, food took too long to come and when it did come the wrong food was brought out twice. Food was also not appetizing.

Taste was great, as was service....loud folks in bar area were not asked to tone down their speking,yelling......for a quiet sunday dinner,NOT the venue.....there were tables on other side open but no one offered us a choice.....management needs to be aware of ambience