Premier Inn Braintree (a120)

My family came to stay, we had a fantastic time here our rooms were clean staff were friendly and helpful,breakfast was tasty,and staff made us feel so welcome,would stay again

Great little place to stop over for the night. They do a brilliant breakfast. Tracey who served us is a legend!

Stayed here for a wedding and it had everything we could need. We thought the breakfast was decent considering it was included in the price. The two staff who helped us check in early (I think it was Debbie and Charlie? were really hospitable and a real credit to the team.

Lovely hotel. The staff are so lovely here at this hotel, nothing is too much for them. Lovely quiet area, good food next door in the restaurant.

Hi, I stayed at the Premier Inn in Braintree just off of the A120. I'm not someone who usually bothers to provide feedback however I wanted to make an exception to call out my thanks to your front of house staff member Gemma. She was fantastic from the moment we arrived. No issue was too small or too large. The hotel didn't have air con and she sourced a fan to keep our babies cool. The room didn't have a USB plug socket so she gave us her personal adapter to borrow. Gemma was attentive, friendly and an absolute pleasure to deal with. As I waited for my wife, I saw how she interacted with others and she helped a young boy and spoke with a smile with everyone she greeted. Hire more people like Gemma. She is credit to your business. Cheers Joe