Costa Coffee - Braintree

I used to be happy to visit this restaurant, but not anymore. It is expensive and they do not provide napkins to customers, even when they have food. We have to ask for them. I ordered a cappuccino in my own cup, and they served it to me without much care. The presentation was lacking. Overall, there are better coffee shops out there with better customer service.

The restaurant offers good service and seating inside. They have a check-in process and hand sanitizer available. Although it may appear small from the outside, the interior opens up to provide a spacious and safe seating area.

The unfulfilled order and poor service were disappointing. At the very least, they should complete the orders. I will not be doing business with this restaurant in the future due to the rude staff.

Had made my eyes next door for a drink only fast, no mistakes could improve on wc if busy

Very clean environment, staff very friendly, beautiful place to spend good quality time. best coffee in the city