Tilbagemelding
Bidrage med feedbackIn ordered 4 combo smoothes came out, but foods had to wait for 45min, they are not organized, they take orders from going intos and more and more confused.... they need better management. Other customers are waiting for me and where false orders are given. And the online orders come again and again and add to confusion and mistakes.
Single most horrific experience I?ve ever had. Placed an online order at 1:15 saying it would be ready at 1:40. Received my smoothies at 1:52 and my food at 2:11. Now I?ve been working kitchens for a long time and I understand things can get busy. The real issue under lied with disrespectful employees. Not only yelling at each other but when I told them I had missing items and was waiting they brushed it off and gave rude and snarly responses. On top of this a employee ordered food after I had been waiting for 15 minutes and got their food over 15 minutes before I received mine. Two people ask for refunds and to leave while I was there due to orders being messed up multiple times. I am never one to complain but this experience has been the worst in my entire life. 55 minutes for 2 smoothies and 2 sandwiches while a employee waited 10 for there wrap and smoothie.
I would drive 24hrs to another place to get a smoothie or food. The smoothie and flatbread were great but the customer service was terrible. Girl started to take my order then stopped to get someone's order, then rang up the wrong drink. The customer after me had to ask if the girl heard her because she made no sign of understanding her. Just terrible.
I ordered a regular 24 oz. size smoothie and discovered a 12 oz. size cup was put inside the regular 24 oz. therefore in reality I did not get a full-size drink. I am giving two stars instead of one because the smoothies was good and I received a refund. They claim this was an error and did not realize they were not filling up a full 24 oz. cup, however at the Northlake shop I have watched them make the smoothies and they seem to have the size to a science. I understand mistakes happen, unfortunately this mistake cost a possible future repeat customer.
If you 're looking for a quick but healthy place to get food I HIGHLY recommend Tropical Smoothie Cafe!!! The food is really good, while being healthy at the same time. However nothing comes close to their smoothies, which are ABSOLUTELY the best smoothies you will find in Palm Beach county! Smoothies that are fresh and made with even fresher fruit. They also have protein shakes there, with a variety of different protein available upon your request. My personal favorite is the sunrise sunset . A delicious mix of strawberry, pineapple, mango and orange juice. Unlike other smoothie places where you pay alot of a small serving size, here you 'll get a the perfect serving size for no more than $6. If you 're on the go, and just so happens to be near the gateway exit on I95 take a few minutes to grab you a taste of JOY!!!