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Bidrage med feedbackThe restaurant does not have music playing. It has been recently renovated and is now fully open, with a decor that resembles a hospital cafeteria trying to be cheerful. There is no self-serve drink station, but the staff is friendly and attentive. There are several electrical outlets available for charging your phone. The kitchen produces a constant beeping noise. Additionally, the restaurant has self-order kiosks for convenient and accurate ordering, with a display that notifies you when your order is ready.
This McDonald's in Boynton is hands down the most reliable when it comes to serving hot and fresh food with great service. I'm not sure if it's a corporate or franchise location, but they definitely know what they're doing. The recent remodeling is also very well done.
I can't complain this time! They got everything right. I still miss the friendly staff and smiles, but they work hard. It's not an easy job.
All outlets are covered in the area of the dinning. so they can not use them and they have written signs that they only serve 30 minutes to dinate their food. “No Loitering” signs everywhere. Do not feel very welcome. they also have the soda machines on the back, so they can not receive any refills. To complete it, it's almost $4 for a black coffee here. all in all the prizes are high and it feels like they want their money and then they want them to go.
Food: Good enough. The fries were fresh though and this is what is supporting the good enough phrase. The burger, seemed rushed.Service: Room for improvement, when inconveniences occur.This used to be one of the best McDonald 's in this region regarding food freshness and service. I 've been to that many in the South Florida area. But, today was a service disappointment. I enter, place my order at the kiosk, then proceeded to the register. No receipt came out of the kiosk (this is significant for this review). I inform the cashier, Bradley, I ordered at the kiosk After about five or ten minutes of waiting and employees repeatedly looking through orders to see if it was selected as completed Marie, a lovely lady, vented her frustration and became snappy with me by saying, [if you ordered a receipt would have printed out]. This really is about how this was said. I reply, I did place an order at the kiosk and no receipt came out. There must be no receipt paper. It was at this point that I nearly walked out.One Marie projected fault of the establishment onto me by implying I was lying. Not to mention she probably thought I was trying to get free food. This is an assumption. I would have just asked if that was the case.Prior to Bradley calling Marie over I informed him I still needed to pay. Therefore, when Marie came over I am unaware of what the mix-up was about. She eventually figured it out. But, after the damage was done. I did say the wrong number, the first in a series of three. The number was 092. Nonetheless, for a McDonald 's kiosk to have no receipt tape and to receive the frustration of someone, no matter how lovely, is not something expected to be experienced going to grab a bite to eat. Additionally, ensuring receipt paper is in the kiosk could have avoided this entire scenario.When troubleshooting, diagnosing, why the order was not appearing there has to be a process in place. That process should have been explained throughout to create the illusion of not having an extended wait time.Even with this inconvenience this could have been handled better. Then, this McDonald 's would have more stars. Bradley was pleasant. But, in my opinion Marie that is not a good look in front of a subordinate employee.After all of the waiting, stomach on E and growling, and receiving someone 's frustration when this scenario was not my fault, no free extra fry or drink...Redemption is always available with Adventurous Loner. If I visit again. My feelings are kind of hurt Marie. You made me feel bad.Fresh fries really kept this from being a one star review. ??