Echoes - Bournemouth

Thanks to Lorraine, she made our time there extra special. Really warm, lovely lady with excellent hospitality, hoisting, and customer service skills. I would have marked it an overall 5 star. But, the tall server in a blue suit was quite rude. Asked if we could have cutlery, and he came back, looking quite angry. When he hurled the cutlery on our table in a big heap. Some of the elderly customers said he has been like that since last night. Proclaiming he's very rude love. Oh wow, not a good look for a royale hotel. One couple said they come here at least 4 times a year every year for over 10 years, and it's been horrible. Standards have definitely dropped, adding that they won't be back next year. For me, I loved the pool and jacuzzi. The rest of the staff were fantastic. A bit run off their feet. But, it's still very nice except for Mr Blue Suite, guys. In saying that, I would stay here again. For all you ghost paranormal investigators, see if you can get room 105 it has very high levels of paranormal activity. He seems to like haunting that room and the upper floors.

Lovely hotel staff lovely couldn't do enough for you ,dropped star no draught beer though out our stay 5 days .Was a bit hilly for walking .

We started here for 8 days I must say that the staff were excellent especially Nick in the restaurant the room was very good quiet except for the Friday night outside party that was under my room but it was finished by 11.30 pm but that's the only thing I don't like

In the middle well placed hotel in centre of Bournemouth, lots of bars , restaurants, shopping , close to beach walk through gardens, staff brill ,rooms clean and comfy ,was upgraded on arrival , plenty of tea coffee ect , will use again , small pool and jacuzzi, breakfast good full English, booking advised for evening meals .

Great value hotel, maybe past its hey day but if the room cost is right it still has lots to offer. Great location and great breakfast