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Bidrage med feedbackWe made a reservation for dinner at 5:00 pm on a Saturday. The restaurant was very busy due to a concert at Bolton stadium. The food was decent, and the staff were friendly and helpful. However, the security staff were not very effective. There was a long line for the women's restroom, causing men to be unable to access the men's restroom. This made some young boys feel embarrassed and reluctant to use the facilities. When this issue was brought to the attention of the security staff, their response was dismissive. Overall, it was a disappointing experience due to the lack of competence from the security team.
The management team at this restaurant is exceptional. The food was served hot and perfectly presented, just like in the pictures. Thank you, Lorna Jack, we still love you.
As usual very friend service and excellent food at a good price, the only complaint is the state of the toilets as they were not very clean on our visit and are in need of a revamp.
Leah Crompton was our server. She went above and beyond for us. Her manner was lovely and friendly so polite. Very patient with us and helpful going through a few questions we had. She made it enjoyable thank you
We visited here 2 evenings during our stay at the Premier Inn. Food was really nice. Staff were nice however Chloe really stood out. We were served by Chloe on the first evening and she was lovely, she is a natural waiting on tables. When we complimented her she explained that she usually works at the bar she is completely wasted at the bar, she is by far the best table server in the place and she should be recognised for that.