Reserver
Tilbagemelding
Bidrage med feedbackMy sister and I had a reservation for dinner yesterday evening at a restaurant we had visited before and had previously enjoyed a fantastic meal, so we decided to go again. However, things went downhill quickly after our waitress showed us to our table and took our drink order. After ordering two starters, one of which was incorrect, and receiving incorrect main dishes as well, we sent them back to be corrected. The manager then informed us that our original meals had been thrown away and asked us to order something else. When our replacement dish, scampi, arrived, it looked unappetizing and tasted overcooked and tough. Frustrated, we just asked for the bill as we wanted to leave. When we mentioned our disappointment with the meal and service to the manager, she rudely threw our money back at us and walked away, explaining that the chef was in a bad mood and had used his hands to prepare the food. Unfortunately, both my sister and I became ill with stomach issues afterwards. We will not be returning to this restaurant, as we are extremely upset by the entire experience.
Been here a few times. The food is lovely and the staff are really friendly. This please has a nice relaxing atmosphere
Booked in for 8.30pmGot taken to our table for 9.15Tapas ordered of which several dishes weren 't available. Ordered bread, olive oil with balsamic The tiniest amount of balsamic you 've ever seen for 6 people. We asked for more but were informed they 'd run out so chef sent out the most disgusting gloop and said it was a 'mix ' it tasted like fishy deep fat fryer oil with Sarsons vinegar in it. Even the waitress said she didn 't know what it was. We sent it back and suggested the chef taste it. Our waitress said the chef declared there was nothing wrong with it! Erm excuse me 6 customers can 't be wrong The other waiter was rushed off his feet -2 waiting on staff for the whole place Still waiting at way past 10.00 pm for our food so we decided to pay for drinks and leave. Then when we said why we were leaving we were told they 'd had 2 members of staff phone in sick. If we 'd been informed there was going to be a wait that would have been more acceptable than being left in the dark. Do you not have back up staff? Suggest you do so in future and if no one wants to come in at short notice offer your poor rushed off their feet waiting staff a small monetary bonus for coming in. Not a happy party of regular staff who will no longer be regulars Had a lovely meal at Indian Blues just up the road instead and were served immediately
We went out for a drive looking for a nice place to have Sunday lunch, we drove by and saw the Sunday lunch carvery sign so decided to pop in on the off chance they may have a table. We were warmly welcomed and given a table immediately, they explained how their carvery system worked. We had the works all four meats , food was beautiful , piping hot and plenty of it. It was only after we had eaten that while talking to the manager she said that the Sunday we visited 11/11/2016 was their first Sunday as they had only just taken over. You would not have known as service was extremely efficient , everything was organised we were impressed and will definitely be going back.
I do not know why this place has only 3 stars. I have been eating here for a couple of years and the food is always amazing. The staff are Pleasant and very chatty and friendly. Lunches are huge and delicious and Sunday Carvery is perfect... absolutely mouth wateringly gorgeous! The environment is ambient, snug, a tasteful mix of contemporary modern and olde worlde, with stone fire places, exposed beams, candles... very relaxing and comfortable. Plenty of choice behind the bar. Very child friendly too. This is one of my favourite places to have a cozy, relaxing, leisurely lunch.