Rigsby's Smoked Burgers, Wings Grill

I just ordered a family drawn pork meal, the cole Slav and a choice of the side, my choice was makkaroni and cheese. the makkaroni looked at home as if it had been heated several times, it was not creamy or cheesy only dry nudel and broken oily cheese. the claw was warm and soggy, not fresh, it was not pleasant. at $42.50 they would expect their sides to be fresh. that is the second time that I have been disappointed here and quite frankly the service. I am more than willing to pay for good food, but that has missed the brand....how

So disappointing. We love Rigsby's....well the Rigsbys downtown. The quality of the one is Boiling Springs is subpar at best. Pathetic to be honest. We didn't even finish our food, asked to speak with a manager and was told there wasn't one there. Needless to say we will never be back. Below shows the pathetic excuse for a $14 burger. Smaller than the bun, barely any pimento cheese, and 2 small pieces of bacon. If you want Rigsbys then go downtown, they actually have standards.

Rigsby's is fast becoming one of my wife's and my favorite places. We're ALWAYS treated well when we come here, and the food is fantastic. I'm a big fan of the Donato's pizza that you can order here it's one of my favorite local pizza joints.My biggest concern is that one day, Rigsby's will become too popular and the standards will start slipping (it happens all the time). I hope that the management successfully handles their rapid growth, because it would be a shame for this place to lost the great reputation that it has.Keep up the good work!

Not good. The chicken tenders that my kid ate had literally no flavor. The fries tasted okay but they were cold. My chicken Philly was decent but was way to spicy and wasn’t brought to the table like I ordered it. My husbands fish sandwich was not good. They were also out of a lot of the food.The server was very nice and did a great job. The one in Greer is always delicious. And my in law said the one in downtown spartanburg is delicious. We’ve tried this once twice now and it’s been bad both times.

The dining experience at Rigsby's at Boiling Springs is highly variable can be great, can be terrible. Staff vary from highly attentive to totally disinterested. The answer to the server's How do you want your burger cooked question may be closely followed or may be taken as a suggestion to be ignored. Fries may be a horrid limp soggy mess or a crispy delight. Fries and onion rings may be served stone cold or wonderfully hot. When I walk in the door, I have no idea if I'm going to have a meal that makes me say Hey that's good or a meal that leaves me muttering I won't be back as I head out the door. After my last meal with cold fries, skimpy toppings on my hamburger, and no refill on my drink, I think I'm going to stop walking in the door.