Chipotle Mexican Grill - Boca Raton

Food is great, obviously because its Chipotle… But don’t place mobile/online orders. The whole point of this concept is to not have to wait in line or interact with their brain dead staff. But every time I placed a mobile order from this location it takes lightyears for some reason. Id only come eat here if i’m desperate for Chipotle.

Staff is was short with me and told me they couldn't serve anything but meat and rice because the inspector was there and they failed inspections. When I asked if I could get the rest of what goes in a burrito from the fridge she said no. They were trying to get people to keep ordering when they had nothing available. They were extremely unhelpful and the lady at the register is rude as always.

Picked up my order to go and my bowl was half eaten. Thanks chipotle

I can tell you that easlity 70% of the time when i order delivery from that location they get it wrong. I keep putting complains and still...wrong. i guess is my fault by now lol07/09/2022 Surprise Surprise! They got my order wrong again. And now you cant even talk to a real person on customer service, you have to report it to an automatic system called pepper . Just a way of Chipotle on cutting costs on customer service ?I asked for Chicken Asado, white rice, black beans, green salsa, guac and lettuce...the picture is what i got....

Lettuce had yellow and brown marks (old)Waited 5 minutes to be waited in while one staff member was cleaning and others walking around. No napkins or forks at the service area. Not impressed. Worst run chipotle ever.