Chipotle Mexican Grill - Bluffton

Management in this store is horrible. I have heard the way they speak to employees. One person is injured but doesn’t want them claiming workman’s comp. Reduced this persons hours to 13 hours a week then sent them home 2 hours early on nights they were busy. This person can work but manager is being spiteful all over the workman’s comp. Shameful we have people like this managing stores. This manager needs a restructure class. Sad part is no accommodation are being made for this injured worker who by the way is one of the managers. If the general manager will treat another manager like that, just imagine how he will treat the regular workers at that store

We ordered four bowls via online. The Guacamole was mostly brown, spoiled with a foul odor. Totally disgusting. Two orders were also missing ingredients. The rice was hard. All meals were tossed in the garbage. I tried to call the store directly but only reached their support center, which offered me four free bowls. Not exactly the best resolution as I preferred to have my money refunded so I can eat elsewhere. I strongly recommend avoiding this particular restaurant in Bluffton, SC.UPDATE: Shortly after posting this review, Chipotle responded and requested I visit their website to report the issue. I did just that but received a message stating unable to process the request. What's the point of complaining of they are not willing to receive the message?

Overall good experience good food good customer service.

I love Chipotle, but this location has gone down hill. Tables were dirty and there was no effort to clean them. It was raining, and they had 2 leaks with buckets catching the water. One was dripping out of a light fixture! And prices have really gone up. 2 burritos, chips and 2 sodas was $36.00

Exceedingly kind staff, delicious food, and a clean atmosphere and bathroom.Vegetarian options: Softritas and FajitasDietary restrictions: A gluten friendly keto friend of mine was able to easily get a meal she enjoyed.Parking: A good amount for the trafficKid-friendliness: Offers multiple kids mealsWheelchair accessibility: No stairs