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Bidrage med feedbackI called tonight. I was there when it said it was done. our crates were so tender and disintegrated. even the wings hardly had a sauce on them. also wings were a bit overdue. I ordered a piece of chocolate cake and I didn't get it.
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My visit was unusual as I visited bdubs all over the country and 99% of the time my wings take no less than 20 minutes to get out. my order came within 10 minutes. this was an order for a family of 5 that was very impressive. excellent service to go with the good wings.
I love bone in wings, always order 10 with two different sauces. 3 0ut of 5 times I order from this location, half are boneless! Totally different flavor profile, and if I wanted nuggets, I'd go to McDonald's. Of course I didn't check my order this time, and received half boneless. Plus the way they seal the bags you have to destroy the bag to check.
While the food was good, the way they brought it out was ridiculous. The server warned us each dish would be brought out as it was done to serve it hot and fresh. There were 5 of us and the first dish came out in 2 minutes. While I know the wings are made ahead and just sauced, there was no reason to hurry the order up. A few minutes later 2 more orders of wings came out. Then after another 5 minutes a sandwich came out. We still didn't have our appetizers. They came out a few minutes later. Why 10 minutes after most of the orders? Finally after at least another 10 minutes I got my sandwich. I only ate part of it because everyone else was done and waiting for me. The concept of hot food might be good, but it could be done much better with a little planning. My advice is If you're getting appetizers, don't order food until you get them.