Biggby Coffee

The owners here knows the manager of her mason store is calling in fake complaints to the delivery drivers at their store to the agency they deliver for, she scream yells and belittles people in front of customers and employees alike. We filed a etiquette complaint with biggby corporate and they don't care. She now has me blocked and I am losing 40 each day due to her abuse and harassment. When we told lori she blocked us on facebook and has directed her Manager to call

The male ?manager? is extremely rude and unprofessional. He doesn?t have the time or patience to give you time to complete your order, and 2 times out of 3, your drink will be made incorrectly after he rushes you through it. After seeing him visibly huffing and puffing I asked for a refund only for him to tell me that I couldn?t get one until after his shift when he closed out the drawer. He then demanded that I leave the store after I told him that wasn?t true. After I

The drinks were good but not labeled so when my dasher dropped them off I couldn?t tell which was which. Mine was supposed to be sugar free and my husbands was just a normal (full of sugar) iced latte. PLEASE LABEL DRINKS! I could have had a sugar spike and had to go to the hospital after accidentally drinking my husband's drink! I did accidentally drink his and ended up getting sick from the sugar. The drinks weren?t the problem btw they were amazing as usual, just have an

My bf and i went to biggby today and we went through the drive thru. for starters, the guy at the speaker was really pushy and wouldn?t give us time to actually speak. he was trying to rush us to finish ordering, so that was frustrating. then, my boyfriend gets his ?enlightened chai? and it tastes nothing like chai. it tastes like straight milk. he also got a ham and cheese sandwich, and the cheese was cold and looked unappetizing. i know it?s a biggby and they aren?t

I like the convenience of this location. Great, friendly staff. What I don't care for is the engineering if the drive-thru. It's sort of difficult to pull right up to the window. There's been several times where my coffee hasn't been filled all the way to the top. I order a 24oz, and sometimes lucky if I even get 20oz. With that being said, this is an overall good place to go for delicious coffee.