Alfresco - Blackburn with Darwen

Cold overcooked pizza and worst chips. Total waste of £20 a pizza is not hard to cook but this was terrible

We ordered food from this place and never again! Absolutely shocking, they contacted me back stating they had a problem with Just Eat and we arranged our order over the telephone. After contacting them several times for two hours they told us each time the food was on the way but this was obviously not the case! My husband then hung up as we had been informed on three separate occasions that the food was on the way! They then phoned us back to say they would phone the taxi to return the food, so my husband then said the food isn’t on its way is it?

Ordered the “alfresco box” with 3 different kebabs .. cheesy chips and cheese burger .. When it arrived this is what I got absolutely vile wouldn’t recommend and when I called them up asking where the cheese was they told me they put it on .. as you can see definitely no cheese. Dirty greasy donner meat too. No wonder the hygiene rating is 2 absolute awful waste of money. DO NOT ORDER FROM THIS TAKE AWAY!!

All the food arrived cold.. the girl who answers the phone is so rude rang to night she’s coughing no manner no thanks

The good: When the food arrives hot it's good. The bad: Occasionally arrives cold, but avoid this by ordering at quieter times. The ugly: Personally I won't use again as the manager refused to acknowledge their mistake of sauce on a kebab, continued to tell me it was my mistake. It wasn't, used their website the same way as always. After being repeatedly told it wasn't their error, they offered a replacement but only if we pay for delivery. I decided not to bother, and was refused a refund. Obviously not customer centred company. If your order is wrong good luck getting it sorted out! Overall, Food 3* (hit and miss on it being warm) Customer service 0*