Franky And Benny's - Birmingham

Dreadful meal at this establishment, airport authority need to review how it choses and monitors food franchises. Spaghetti and meatballs consisted of slimy overcooked pasta, uncooked tinned tomatoes and 5 meatballs, 3 of which were rock hard. Least said about a greasy chicken burger, flat coke and cold chips the better. Service was poor and worse indifferent to my complaint about the food quality. Tbh, the premises, bottles if condiments, menus etc. all looked tired and grubby. A poor reflection on the airport.

Good to see F&B 's open again in the airport food court after a long closure, due of course to recent circumstances. Visited with a colleague at Friday lunchtime during a break from a charity collection at Birmingham International Station. The menu has changed somewhat in the intervening period, with omelettes sadly no longer available, and all the staff are, as expected, new. We got the impression the place had only just reopened and staff were bedding in , however we were immediately shown to a table, were given a menu and were left alone for an appropriate time in order to choose what we wanted. We opted for nothing fancy a Peroni Libera (0% alcohol and very refreshing on what was a very hot day , a Diet Coke (bottle, tastier than from the pump, we were assured and two veggie breakfasts, one with a fried egg, one with scrambled. Very tasty, well cooked and a full plate. Total cost was £29.20, acceptable for an airport. Staff were pleasant and chatty throughout, we weren 't rushed, even though the airport was heaving (F&B 's is a great place to people watch! , hence 5*.

Just a heads up, this Frankie and Benny's location is closed. I was looking forward to dining here in the near future, but after calling the phone number listed on Google, I discovered it was not open. This was very disappointing, especially since there was no mention of it being closed anywhere else.

Lady who seated people helpful and friendly, the. You just sit there waiting for someone to decide to take your order. When food came, corn on the cob was stone cold from the fridge without even an attempt to heat it. Took five minutes to get a member of staff to return it to the kitchen, 10 minutes later after the remainder of the meal was eaten someone came and asked how my meal was and then asked if I would still like the corn!

I had a bad experience at Birmingham airport. Despite there being plenty of staff and few customers, I had to go to the bar to get a drink as no one was serving me. We both wanted another drink but gave up after waiting at the bar for a long time to pay for my drink (my husband had already paid for his). The staff were clueless and even tried to charge us for someone else's breakfast. We left feeling disappointed and frustrated. We won't be returning.