Mellow Mushroom Hoover - Birmingham

Typically, this is a great location with great food. But on this trip to this place something was going on. The waitress seemed uninterested and others helped her with our table, although it was just a table for two. Great food and usually a great experience. Will be back later and update review. Otherwise I would have got less stars.

The service is always terrible at this location and the food isn 't consistent. We were there the other day and there were only a few customers. Our server was busy chatting with people at the bar so we had to flag someone else down to finally take our drink orders after sitting there for almost 15 minutes. Our salads were on tiny dessert plates and the lettuce was wilted. There was hardly no toppings on our pizzas. Don 't give me any of that be patient we are short staffed nonsense. There were at least three waitstaff working during non peak hours and only one other table with customers. The other locations always have good service and the food is always consistent.

HIGHLY RECOMMEND for really fresh, clean and delicious pizzas, hoagies, calzones, salads, and other bites. Their atmosphere is real chill and clean. Waiters/waitresses are awesome and friendly. It?s became my daughter?s new spot. So, it looks like we will be coming here often :-D

I have to say we had a great experience at this Mellow Mushroom. We had about 16 people in our party after a big tournament, 9 of them being children. They set upsurge tables away from everyone so we weren?t too loud and distracting, and they were quick with the food. The pizzas were easily scarfed by the kids and they have a great selection of tap beer. Our waitress was amazing, and she was very patient with us. Definitely recommend.

Seated quick and food was great. I think my waitress had 2 tables. I ordered a water and Coke, both mostly ice. I had to flag her down for refills. Silverware was not provided, had to ask, then got take-out plastic- for a calzone. Had to ask for parmesan and red pepper.